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Effective Date: 04/07/2025

This Privacy Policy explains how DRI-ZONE™ ("we", "our", or "us") collects, uses, and protects your information when you visit or make a purchase from our website: www.dri-zone.com.

We are committed to protecting your privacy and ensuring your personal data is handled responsibly.

1. Information We Collect

We may collect the following types of personal data:

  • Contact Information: name, email address, shipping/billing address, phone number

  • Order Details: products purchased, payment status (we never store card details)

  • Technical Data: IP address, browser type, device type, and how you use our website

  • Marketing Preferences: your choices regarding newsletters, offers, or communications

2. How We Use Your Information

We use your data to:

  • Fulfil and manage orders and deliveries

  • Respond to customer service inquiries

  • Improve our website, services, and marketing

  • Send promotional emails (only if you opt-in)

  • Comply with legal and tax obligations

3. Sharing Your Information

We never sell your data.

We may share limited data with trusted third parties to provide essential services:

  • Payment processors (e.g., Stripe, PayPal)

  • Delivery couriers (e.g., Royal Mail, DPD)

  • Marketing or analytics tools (e.g., Google Analytics, Meta Ads)

All partners comply with UK GDPR and only use data as instructed.

4. Your Rights

Under UK data protection laws, you have the right to:

  • Access, correct, or delete your personal data

  • Object to or restrict how we use your data

  • Withdraw consent at any time

  • File a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, contact us at info@dri-zone.com.

5. Data Retention

We retain your data only for as long as necessary:

  • To fulfil your orders and provide service

  • To meet legal, accounting, or tax obligations

  • To improve your experience if you return to our store

6. Cookies

We use cookies to enhance your browsing experience. These include:

  • Essential cookies (site functionality)

  • Performance cookies (analytics)

  • Marketing cookies (ads and retargeting)

You can adjust your cookie preferences via your browser settings.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors.

8. Changes to This Policy

We may update this policy as needed. Any significant changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

For questions, concerns, or data requests, contact:

DRI-ZONE™
Email: info@dri-zone.com
Location: Southend-on-Sea, Essex, United Kingdom

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